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Customer service at South African supermarkets has been found to be in decline, with shoppers experiencing long wait times, unhelpful staff, and poor management. This is based on multiple reviews from customers who have shopped at various supermarkets throughout the country. One customer experienced a 15-minute wait for a supervisor to assist with redeeming a […]
In recent months, Pick ’N Pay, one of South Africa’s leading retail chains, has been facing increasing criticism for misleading pricing, dodgy advertising and a general lack of customer service. Customers have been reporting a variety of issues, from incorrect pricing to bulk items being sold at the inflated single-item price. Athur J experienced this […]